Involving our community

We are committed to the principle of effective Patient and Public Engagement (PPE) and to the development of our services as a result of this engagement to meet the needs of patients and the public. Our activities are progressed under the leadership of a Director of Performance & Patient Experience who provides Board-level representation for this important area of work.

The Board has established a Communities Sub-Committee which monitors and scrutinises our PPE activities and reports to the Board of Directors. Our approach to collecting feedback from patients on their experience of care and our commitment to stakeholder engagement is detailed in our Communications and Engagement Strategy.

As part of this Strategy, we attend a number of community events across the region to talk to the general public about the role of the ambulance service. Another way we engage with our community is by inviting members of the public to become a part of our Trust by registering as a member, allowing you to have an active role in the way our service is run.

To find out more about these and other ways in which we involve our communities, please visit the Getting Involved section to our website.