Transforming Patient Care

Our Transforming Patient Care programme continues to provide patients with the right care, at the right time, in the right place; every time, by avoiding taking people to hospital unnecessarily and caring for them closer to home.

We'll do this by making the most of opportunities to give people the right support over the telephone (hear and treat) or when we're on scene (see and treat).

This will also help us enusre our emergency resources will be used more efficiently and will be available to respond quickly to life-threatening incidents.

Click here to read more about how Transforming Patient Care is making a difference.

 Principles (1)