Who we are

The North West Ambulance Service (NWAS) NHS Trust was established on 1 July 2006, by the merger of ambulance trusts from Greater Manchester, Cheshire and Merseyside, Cumbria and Lancashire.

The Trust headquarters is in Bolton, and there are three area offices in Cheshire and Merseyside (Liverpool), Cumbria (Carlisle) and Lancashire (Preston).

There are 109 ambulance stations distributed across the region, three emergency operations centres, one support centre, two patient transport service control centres, and two HART buildings (one being shared with Merseyside Fire & Rescue). The Trust operates over 1,000 vehicles on both emergency and non-emergency operations.

In addition to this the Trust also provides, along with Urgent Care and OOH partners, the NHS 111 Service for the North West Region. Operating from five sites across the North West, in Greater Manchester, Merseyside and Lancashire and Cumbria. 

We receive over 1.4 million* emergency calls per year, with emergency crews attending to more than 1 million incidents each year, with 815,063* of these requiring emergency transport. 

The Trust undertakes over 1.2 million non-emergency patient transport journeys each year.

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* Based on figures from the year end performance reports