Become a volunteer Our service delivery is supported by an active and much valued cohort of Community First Responders and Volunteer Car Drivers who operate across the North West. Our Community First Responders are all volunteers who live and work in the local community and are trained by the Trust to attend certain types of emergency calls where time can sometimes mean the difference between life and death. The responder provides appropriate care until the emergency ambulance arrives on scene. This type of resource has particular value in the more rural areas of our region. Our Volunteer Car Drivers are also volunteers who live and work in the local community and they give up their time to assist our Patient Transport Service, transporting patients to and from hospital appointments.