Voluntary Car Service

Become a volunteer car driver – your time makes a difference

Do you enjoy driving, meeting new people and would you like to help your local community? If so, North West Ambulance Service wants you and your wheels to join our Voluntary Car Service.

Every day our non-emergency Patient Transport Service assist hundreds of people to attend a variety of medical appointments and this is supported by a dedicated team of volunteer car drivers.

For the patients they help, our volunteer drivers provide that friendly face and listening ear by putting them at ease during what can be an anxious and stressful time. They provide that personal touch to brighten their day as they collect a patient from their home, help get them to where they need to be at the hospital and make sure they get safely back to their own home.

Our drivers often become a regular part of someone’s life and for some their journeys together may be the only chance a patient has to get out of the house for days or even weeks.

The Service currently has over 250 volunteer drivers that come from all different walks of life that have a shared aim to help lend a hand. However, it’s not just the patients that benefit as our volunteers see and feel the difference that they are making to someone else’s life.

"It’s a great sense of doing something worthwhile for those who are going through a difficult time. Every day is different but when a patient says they have enjoyed the company and I get them home smiling I know that I’ve helped someone, even in a small way."

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You can read more about a day in the life of one of our Volunteer Car Drivers here.

Most journeys are done between 8am and 6pm weekdays, and there are some occasional weekend calls, but you choose when and how much time you would like to volunteer. All fuel costs and additional expenses are refunded and full training is provided. You don’t need to have any previous medical experience; all we want is a friendly and caring attitude.

To become a volunteer you will need to:

Hold a valid, full UK driving licence with no more than six penalty points

Have access to a car with a minimum of four doors

Fully comprehensive insurance to carry patients and indemnity to operate as a volunteer

Undertake a Disclosure and Barring Service (DBS) check (funded by the Trust)

Take part in our volunteer training course

If you are interested in taking part and would like to know more click here to complete the online application form or call:

Cumbria - 01772 773 071

Lancashire - 01772 773 183

Merseyside/Greater Manchester - 01244 651 316