Safeguarding - child protection and vulnerable adults

North West Ambulance Service (NWAS) NHS Trust is a regulated provider of healthcare with a duty to protect patients and the public who receive care from its services.

NWAS is committed to safeguarding vulnerable persons from abuse and we strive to do this in a number of ways including: 

• Providing our staff with training in line with the National Competencies Frameworks and reviewing this to ensure they have the knowledge and skills they require to identify abuse and make appropriate referrals.
• Monitoring safeguarding referral activity and reporting this through our Committees to ensure our staff and managers are aware of the importance of this work.
• Providing our Commissioner, Statutory and Regulatory Bodies with relevant data and action plans to show our commitment to improving our services and the care we provide.
• Engaging with the Child and Adults Safeguarding Boards across the North West and working together to ensure lessons are learned when things go wrong.
• Reviewing our internally reported incidents and identifying when practice needs to change or if staff need support or training.
• Ensuring learning from serious incidents occurs at all levels of the organisation.
• Communicating with our staff about what is working well and how their referrals have been processed.
• Engaging with our public to find out your views and becoming involved in projects that help to promote dignity in care through awareness-raising with our staff.