20 August 2014 - Paramedics praised for cardiac care

We are always grateful to receive feedback for the service we provide to our patients but it is especially rewarding when we hear how a patient is recovering after they leave our care.

When Anthony Whitehead, 59, had taken ill with chest pains, his wife Rita called the out of hours GP service who then called the ambulance service in the evening of Saturday 26 July.

North West Ambulance Service NHS Trust (NWAS) Paramedics attended Anthony’s Withington home in Manchester around 9pm and decided to take him to hospital. However, whilst they were attending to Anthony in the back of the ambulance, he suffered two cardiac arrests.

 praise

 A grateful Rita said: “He’s the luckiest man alive that the Paramedics were there when he had his arrest, that’s what the doctors said. It just came out of the blue. He’s a fit and healthy man so I was surprised that it happened.

“I was so anxious not knowing how my husband was but both the ambulance staff and staff at Manchester Royal Infirmary were so understanding and calmed me down during such a difficult time.

“Without their help, Anthony wouldn’t be here today so we can’t express our thanks enough.”

Rita was so thankful for the help her husband received she made her way to Central Station in Manchester to meet the crew who saved her husband’s life. She met with Paramedics, Chase Singh and Paul Edwards and had her picture taken with her husband’s lifesavers.

NWAS Sector Manager for Greater Manchester Patrick McFadden said: “It was a fairly unique cardiac arrest in that Anthony had been talking to members of the crew beforehand.

 “It was very touching that Anthony’s wife, Rita, went out of her way to come and meet the team. She was so appreciative towards the staff and as a thank you, Rita made a donation to the station’s tea and cake fund which I’m sure we’ll take full advantage of!

“We’re absolutely delighted that Anthony is on the mend and has returned to the comfort of his own home. We don’t often get the chance to hear how patients are doing once they leave our care so it is a real pleasure to meet Rita and hear how Anthony is doing now.

“This kind of incident shows how important having life-saving skills can be and we would encourage anyone to learn CPR. Those first few minutes of a cardiac arrest are vital and a treatment in that time can increase the chances of survival, which is exactly the case with Anthony.”

Rita added “We are so thankful towards all the staff who were involved as without their help, he would not be here today sitting beside me drinking his tea!”