3 October 2015 - Congratulations to EMD of the Year It has been announced that North West Ambulance Service (NWAS) Emergency Medical Dispatcher (EMD), Zoe Scott has been awarded the accolade of EMD of the Year following her brave efforts to help save the life of young boy, Archie, who had a 2p coin stuck in his throat. Zoe was shortlisted for the national award along with two other NWAS colleagues, Ryan Shaw and Lisa Berry who have also been outstanding in their work to be a helpful and reassuring voice for somebody going through a tragic and frightening situation. Zoe was nominated following an incident whereby Archie’s frantic mother dialled 999 for assistance when her two year old son was choking. Zoe’s calm and clear instructions enabled mum Vicky to dislodge the coin and save Archie’s life. Zoe was reunited with Vicky and Archie so that Vicky could personally pass on her heartfelt thanks. Zoe was announced the winner at a ceremonyheld at Bristol City Marriott Hotel from 22 – 24 September 2015 which is funded by the International Academy of Emergency Dispatch.