CQC Inspection

CQCWe hosted a visit from the Care Quality Commission (CQC) at the end of May.

While it will be some time before we receive a full report from them, they have provided initial feedback and we have started to action noted items.

It was pleasing to know the CQC has commented that everyone in the organisation made them feel welcome, were very helpful, friendly and demonstrated a positive caring attitude with our patients. Derek Cartwright is immensely proud of those comments and staff should be too. He said that it confirmed what he had always believed about our profession and our people – all the staff work for an ambulance service because we care and want to make a difference to the lives of our patients.

Once the report is available, we will share it with you as soon as possible. In the meantime, if you have any questions relating to the visit please contact: