Winter Challenges The onset of snow and icy temperatures in mid-January, as expected, saw a dramatic increase in the number of calls for help from genuinely ill people. The Trust responded to approximately 10,300 incidents across the region from Friday 18 January to Monday 21 January, with 41% of those calls being graded as high priority. The conditions being presented were generally respiratory related, which particularly affects the under 16s and over 65s; which saw a 7% rise. We also saw an 8% rise in fall related incidents. For a breakdown of the number of 999 calls responded to, and the percentage of these categorised as 'high priority', as per each area, please visit here. Staff and managers work very hard to prepare for the anticipated increase in 999 calls we always see when cold and severe weather hits. In addition to increased resources deployed, RRVs have been fitted with snow-tyres and multi-agency working with our Mountain Rescue, Fire- and Police colleagues has ensured that there has been absolute minimum disruption to emergency service provision.