NHS 111 Patient Films As part of the Trust’s winter plan, the North West NHS 111 service showcased their newly developed Patient Focussed Video. The full video has also been split in to five smaller videos and promoted on the Trust’s social media pages. These videos contain important messages for patients about what the NHS 111 service is and how it works. The video makes it clear to service users how NHS 111 can help them for urgent medical needs. The videos were launched throughout November and in conjunction with National Self-Care week.