Our Services

The Trust handles in the region of a million emergency calls each year. Our Patient Transport Service (PTS) is by far the largest provider of non-emergency patient transport in the United Kingdom - in 2011/12 carried out over two million such patient journeys, which represents approximately 20% of national activity.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

In this section of the website you will learn about;