Multi Lingual Phrasebooks and Community Handbooks

The Trust has made copies of the nationally recognised ASA 'Multi Lingual Phrasebooks' (MLPs) available on all NWAS emergency vehicles. These phrasebooks are meant to be used as an additional resource when appropriate to assist with communication needs with community groups and individuals. The pocket 'Multi Lingual Phrasebooks' have been widely adopted by ambulance services across the country and are popular amongst ambulance healthcare professionals.

The Trust has also made pocket versions of the community handbooks 'Working with Diverse Communities' available on all NWAS emergency vehicles. This assists healthcare professionals to further understand the ever changing cultural and religious requirements of different community groups in the North West.