Cancelling Transport

It is extremely important to remember to cancel your transport if your hospital/clinic appointment is cancelled or rearranged.  This is to ensure that we are not making unnecessary journeys to collect patients.  

If you have not booked your own transport, please inform the hospital department/clinic that you no longer need transport and request it is cancelled on your behalf.

To cancel transport please contact: 0800 0323 240 (select cancellation option) or email