Make a booking To make a booking, please find the relevant telephone number for your area below. For all patients living in Greater Manchester, there are dedicated booking centres for first appointments only: BoltonTel: 01204 462 882Hours: Mon – Fri 8.30am – 6.30pm BuryTel: 0161 762 3155 (option 1)Hours: Mon – Thurs 8:30am – 5:00pmFri 8:30am – 4:45pm Manchester Integrated Care Gateway Call CentreTel: 0800 092 4020Tel: 0161 947 0770Hours: Mon – Fri 8:00am – 6:00pm Heywood, Middleton and RochdaleTel: 0161 716 5888Hours: Mon – Fri 8:00am – 6:00pm OldhamTel: 0161 627 7494Hours: Mon – Fri 8:30am – 5:00pm Salford & StockportTel: 0161 947 0700800 092 4020Hours: Mon – Fri 8:00am – 6:00pm Tameside and GlossopTel: 0161 335 2700Hours: Mon – Fri 8:00am – 4:00pm TraffordTel: 0161 976 2555(option 1 then option 3)Mon - Sat 8:00am – 8:00pmSundays- 8:00am -7:00pm WiganTel: 01942 482 990Hours: Mon – Fri 8:00am – 6:00pm If the patient requires transport for any subsequent follow up appointments, it is normally the clinic that will arrange this. There are some booking centres who do this on behalf of the hospitals and clinics. Ask the booking centre for details of the arrangements in your local area. For patients living in Merseyside, Lancashire and Cumbria: General Enquiries Telephone Numbers Renal Dialysis and Cancer Patients Telephone Numbers Freephone*0800 0323240 Freephone *0800 0289224 Merseyside0151 261 2580 Merseyside0151 261 2581 Lancashire01772 904907 Lancashire01772 904919 Cumbria01228 403031 Cumbria01228 403064 *Please note that our 0800 telephone numbers are free from landline telephones only. Mobile telephone charges will apply therefore you may prefer to use the local telephone numbers. The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. You will need your NHS number to make a booking which is available from your GP or clinic. Please have your NHS number to hand when making your booking. Please make the call taker aware of your mobility and any additional needs you may have so the right type of transport is provided for you. If you have a mobile telephone, please register the number when booking transport. This will qualify you to receive a transport booking reminder, next patient notification and give you the opportunity for you to provide feedback. The service operate a range of different vehicle types, to ensure that you travel as safely and as comfortably as possible. If your appointment is cancelled or you need to amend your booking e.g. you only require transport home or your appointment date has changed, please let the booking centre know as soon as possible. If you are receiving renal dialysis or cancer treatment you will also have to meet the eligibility criteria. This will be determined by the staff at the unit or clinic you attend. if you are a renal dialysis patient you will be assessed before starting the treatment and then every six months to see if you still qualify. If you are receiving treat for cancer, you will be assessed every three months. Once you have been assessed you do not have to book any transport yourself, this will be done by the staff at the unit or clinic you attend. The online booking system will be available on a 24 hour basis.