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North West Ambulance Service NHS Trust (NWAS) covers some of the most rural parts of England with a large part of the region classed as remote. From villages to remote farms, where there are people, The ambulance service is needed.
Up to the minute technology allows the Trust to find the vast majority of properties in an instant but in a bid to reassure the population their property is not off the radar, the Trust has set up the Point Taken Team. After all, if you live in a rural area, you'll know that some places can be hard to find.
Hopefully, you will never need the services of a paramedic but if you are worried that an ambulance might not find your house when you have called 999, the Point Taken Team is there to put your mind at rest. All you need to do is contact the Team and give as many details as possible about the location of your property. Once the Team has these details it will check the Trust's mapping system to see if your property is clearly marked.
If it isn't, the Team can then use a variety of methods to put you on the map and enable emergency crews to accurately pin-point your address as fast as possible when you need them most. In the unlikely event the system still can't locate your property a member of the Team will even visit you to take a grid reference.
Then, in an emergency, when dialling '999' your location will automatically appear on our system and within seconds, the help you need will be on its way.In completing this form you should try to give the Team as much information as you possibly can about your location.
The Team will then acknowledge receipt of your details and when the process has been completed the Trust will write to you to ensure your property has been identified.
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