The Clinical Hub is a department within our emergency operations centres that is made up of a multidisciplinary team including clinicians, dispatchers, navigators and managers.

The team helps patients to get the right care when they have called 999 but their condition is not immediately life threatening. They assess patients over the phone and determine the best course of action, which will either result in the patient staying at home with self-care advice, them being referred to a community based service or receiving an ambulance response.

Ambulance crews can also contact the Clinical Hub for advice relating to patient’s in their care.  

You’ll find a range of clinical roles in the hub; nurses, paramedics, pharmacists and mental health nurses are all part of the team.

Check out our latest vacancies for Clinical Hub roles.