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Home > Join our team > Explore roles > Urgent care practitioners

Urgent care practitioners

Urgent care practitioners provide face-to-face or remote clinical assessment for patients and decision making support for clinicians

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Our urgent care practitioners (UCPs) split their time between the Clinical Hub, providing care and support over the telephone, and out in an urgent care vehicle responding to patients.

Their role is to triage and assess patients who have dialled 999 but do not require an emergency ambulance and can probably avoid a trip to A&E. UCPs will apply their professional and clinical decision making skills to treat patients or refer them on to the most appropriate pathway of care, which could be self-care or a community/primary care service.

In the Clinical Hub, UCPs also offer support to other NWAS colleagues and volunteers such as community first responders, who may need advice when they are on scene.    

You will need to be highly motivated with the ability to work well under pressure and deal with stressful and highly-emotive situations, whilst providing optimum quality of care and outcome for patients.

We’re looking for individuals that can demonstrate clinical decision making skills and a commitment to providing the very best care for our patients.

In return this role will enhance your clinical leadership skills and support continued professional development within our clinical leadership framework.

Find out more about the day in the life of a UCP.

Key facts

Location

Across North West – check out our latest vacancies

Pay

Band 6. Agenda for Change for Pay and Terms & Conditions, including Section 2 payments for unsociable hours

Also in this section

  • Advanced paramedic

  • Ambulance care assistant (PTS)

  • Apprenticeships

  • Clinical Hub roles

  • Consultant paramedic

  • Corporate roles

  • Emergency medical advisor (EMA)

  • Emergency medical technician (EMT)

  • MERIT doctor

  • NHS 111 clinical advisor

  • NHS 111 health advisor

  • NHS 111 senior clinical advisor

  • Paramedic

  • Senior paramedic team leader (SPTL)

  • Urgent care practitioners

  • Volunteer


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

These numbers should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

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