One of these people is Amanda Fisher from Lancashire.
With almost 30 years’ experience with NWAS she has had a varied career, first joining our patent transport service before qualifying as a technician and then a paramedic. She has worked on the air ambulance and became a senior paramedic before joining our Urgent & Emergency Care Transformation Team.
She now works on projects helping to reduce the number of patients unnecessarily being admitted to hospital when they can be better cared for in the community.
Despite working in an office-based position for the past five years, Amanda has always kept up to date with her paramedic registration regularly undertaking clinical shifts.
She says: “I enjoy the ‘behind the scenes’ activity and I have learned so much in particularly about commissioning, governance and collaborative working. Being able to stay in touch with the operational world allows me to offer more experience to my day to day role.”
In the first wave of pandemic, Amanda trained and undertook the role of senior clinical advisor in our NHS 111 service for three months and more recently has been undertaking additional frontline ambulance shifts whilst continuing to work on projects to help improve the way we work.
“Being back on the frontline, I have been able to work alongside some familiar colleagues as well as new staff; whilst dealing with numerous patients who are experiencing differential symptoms as a result of Covid-19. It is relentless and taking patients away from their families is the toughest part.
“Some things haven’t changed though, especially the ambition to do the best for each individual, even in these most adverse times. I am in awe of the resilience and strength of my full-time operational colleagues – frontline work at this current time is tough both physically and emotionally.
“I would urge everyone who is sticking to the rules to keep doing what you are doing and thank you. If not, please don’t think this isn’t serious – we have witnessed the horrors. Please protect our NHS and my colleagues. Brighter days are ahead.”