Many of our new starters have completely changed their ‘day job’, stepping up to take on a role with the ambulance service and help people across the North West.
Meet Kaitlyn Akinpelumi who joined NWAS in April 2020, swapping ‘lights, camera, action’ for answering 999 calls as an emergency call handler within Parkway Emergency Operations Centre.
Hi Kaitlyn, welcome to Team NWAS! Tell us about your job before you started working with us.
Before the pandemic, I was working as an actress in TV, film and commercial which basically involves lots of auditioning up and down the country, lots of learning lines and scripts and rehearsing, whilst training every week too. I fortunately had a nice busy end of year just before COVID kicked in, working on a couple of productions across BBC and Sky.
What made you want to work at NWAS?
At the start of the pandemic I was able to take a step back and digest what is happening in the world around us; it’s rooted in me that it is important to make a difference to people’s lives, no matter how small, as you never know how much someone may need it.
I wondered how I could support our key workers, to release some of the pressure they are under so when I saw the advert for emergency call handlers in my area, I applied straight away as I thought what a fantastic opportunity to support the NHS.
I love being on set because each production is so different from the next and you never quite know what is going to happen; which is pretty much the same as my new role where you don’t know what to expect, no two calls are ever the same but I’m loving helping people when they need it most.
I delivered my first baby straight after my mentoring; this has been the most uplifting part of the role so far. I was really anxious but when I heard the baby cry it was magical!