Following an inspection which took place in November 2019, the trust is delighted to announce that it has received an overall effectiveness rating as good.
The trust started to offer apprenticeships in May 2017 and currently has 251 apprentices on standards based apprenticeships. 240 follow the associate ambulance practitioner (AAP) apprenticeships and standard based apprenticeship at level 4, and seven follow the emergency services contact handler (ESCH) standards based apprenticeship at level 3. Overall 400 staff have been recruited through apprenticeships.
The inspection lasted four days and the areas which were assessed were quality of education, behaviour and attitudes, personal development, leadership and management and the overall apprenticeship programmes.
The development of behaviour and attitudes and the personal development of apprentices were both rated as Outstanding in the Trust with quality of education, leadership and management and overall apprenticeship programmes were rated as good.
The inspection report highlighted many positives, including; leaders have implemented an effective training programme that responds to the identified shortages of roles, tutors plan training in a logical way, apprentices receive good support from practice based educators, mentors accurately assess knowledge, skills and behaviours, just to name a few.
It said that a high proportion of apprenticeships complete their qualifications and achieve high grades, and they effectively use the knowledge and skills gained to support patients receiving emergency care.
The report also stated that apprentices want to be the best they can be to provide the best possible care for their patients and service users. One of the comments made by an apprentice involved in the inspection said of their role, which was quoted within the report, “When you put on your uniform, it changes you, you feel a sense of pride.”
Interim Director of Organisational Development Lisa Ward said, “I am absolutely delighted and very proud of the training and education team on this fantastic rating. We started the journey two and a half years ago and after a lot of hard work, being recognised by Ofsted with this rating it a huge achievement for everyone involved. As a trust we welcome the very positive feedback; what we have achieved in a relatively short timescale is a true testament to the high standards of education and learning we provide. We will continue support the development of apprentices throughout their full apprenticeship programme.”