Filmed during the early months of 2021 it captures challenges faced by frontline staff responding during the second wave of the pandemic, as the service dealt with an ever increasing volume of calls. The series throws a sharp spotlight on the stresses and strains of the NHS.

This series takes the viewer to the beating heart of our NHS by telling the real story of the ambulance service. Each episode follows in forensic detail and in real time the shifts of the call-handlers and ambulance dispatchers as they make decisions in the highly pressurised environment of the control room, about who should get care and when. Once the decision is made and the job is dispatched cameras follow the ambulance crews as they race to provide emergency care and save lives on the ground.

Ambulance offers a revelatory 360-degree portrait of North West Ambulance Service efforts to respond within minutes to over 4000 emergency calls every day from across a diverse region covering more than 5,400 square miles.

The latest series, which is the third one NWAS has been involved in, for the first time showcases staff from Lancashire and Cumbria as well the Merseyside and Manchester area. The first six, 60 minute episodes will be screened later this year.