Without our staff, we couldn’t deliver lifesaving care to our patients and communities. We want to make sure colleagues feel appreciated and are recognised for their work, and have several ways we do this.

There are lots of ways to be a part of the ambulance service without being a frontline clinician.

Welcome to the Patient and Public Panel members area. Here you can find the latest updates and announcements from the team, upcoming meetings and events, recordings on recently held sessions, and even have the opportunity to share ideas and feedback via our forum platform. You can subscribe to each forum/thread to receive a notification via […]

A lesson plan for KS1 teachers educating children about when to call 999

This document sets out the strategic direction for the communications, engagement and involvement activities of North West Ambulance Service NHS Trust (NWAS)

This report outlines the work we've done over the past year to improve the quality of care we deliver across the North West, and also sets out our priorities for the next year.

Chief executive statement I am very happy to introduce this, our 23/24 Quality Accounts, which sets out the work we have done over the past year to maintain and improve the quality of care we provide to our patients and provides information on our priorities for 24/25. Patient care is at the heart of what […]

PATIENT & PUBLIC PANEL BULLETIN Issue 11 • September 2021 NWAS update Find out more A ‘greener’ NHS NWAS Voices High intensity users Get involved Please note all group pictures were taken pre pandemic Suicide prevention Patient and Public Panel update Welcome Important news 178 PPP members are now involved in the work of the […]

ISSUE 12 2021 The first paramedic in the country to give the coronavirus vaccine, Ben, shares the facts. Behind the scenes at NHS 111 with Maariyah Granada Reports’ Paul Crone shares his heart attack story www.nwas.nhs.uk # 003200A200A800A50020003400D1 Our shared values Welcome to the latest edition of Your Call Wow! 2020 was one of the […]

ISSUE 10 Summer 2020 CEO Daren Mochrie talks about what it is like leading your ambulance service through the pandemic.Paramedic Rob: “I was supposed to be getting married in Australia, instead I was battling coronavirus.” BBC One Ambulance documentary returns www.nwas.nhs.uk # 003200A200A800A50020003400D1 Our shared values Welcome to the summer edition of Your Call We’re […]