Skip navigation
North West Ambulance Service (NWAS) logo
  • News
  • Events
  • Charity
  • Ambulance Academy
  • Publications
Use this link to enable the ReciteMe accessibility toolkit Enable ReciteMe accessibility tools
  • Home
  • Our service
    • Urgent and emergency care (999)
    • NHS 111 (non-emergency)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support the North West Ambulance Charity
    • Support our campaigns
    • Children and young people
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    • Change NHS: Helping shape a health service fit for the future
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Our publications
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    • Public Health
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Careers
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • Media
    • Request my information
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • External Patient Event Reporting Form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Home
  • Our service
    • Urgent and emergency care (999)
    • NHS 111 (non-emergency)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support the North West Ambulance Charity
    • Support our campaigns
    • Children and young people
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    • Change NHS: Helping shape a health service fit for the future
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Our publications
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    • Public Health
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Careers
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • Media
    • Request my information
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • External Patient Event Reporting Form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?

Search the site

  • Home
    • Urgent and emergency care (999)
    • NHS 111 (non-emergency)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Your Call Magazine
    • Volunteer with us
    • Support the North West Ambulance Charity
    • Support our campaigns
    • Children and young people
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    • Change NHS: Helping shape a health service fit for the future
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Our publications
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    • Public Health
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
    • Media
    • Request my information
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • External Patient Event Reporting Form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • News
  • Events
  • Charity
  • Ambulance Academy
  • Publications
Home > News > Announcements > Home is where the HART is – we return to Elm House site in Anfield

Home is where the HART is – we return to Elm House site in Anfield

Posted 29th January 2024

We’re returning to our old area headquarters on Belmont Grove, Anfield, Liverpool, after planning approval from Liverpool City Council was granted this month.

Share this page

The site was the base for Mersey Regional Ambulance Service before its merger with other North West services in 2006 forming our trust North West Ambulance Service (NWAS), and for some years later, it acted as our Cheshire and Merseyside’s area office, housing a 999 and 111 call centre. In 2019, our staff based there were moved to a new build site on the Estuary Point estate in Speke.

Now the property is to be demolished to build a new base for Merseyside’s Hazardous Area Response Team (HART) which is made up of specially trained paramedics who attend incidents that have the potential to be more dangerous, those which require a more specialised set of skills, or incidents that are declared a major incident, such as fires/explosions, unsafe structures and those involving chemical, biological, radiological, nuclear or other hazardous materials, such as a gas leak.

Before the planning application was submitted, the trust consulted with residents and is delighted that the green light has been given to go ahead with the project.

Assistant Director of Resilience, Steve Hynes comments: “Our Merseyside HART team has been based at a site owned by Mersey Fire and Rescue up until now, but it is time they had a new home and what better than a site we currently own?

“HART members have a complex range of vehicles and equipment and have stringent training needs and so this site will include all of that and enable them to quickly respond to incidents throughout the Cheshire and Merseyside area. Staff are looking forward to having a state-of-the-art base with modern facilities and we are delighted that we can transform a site that has been a part of the ambulance service for many years.”

The site will include office accommodation with training classrooms, offices and meeting rooms, a gym and a large garage, while externally, the large radio tower will be replaced with a training climbing tower.

We will be working with Wates Construction Group to deliver the project, with work set to start in March, with an estimated move-in date of June 2025.

Sarah Cooke, Regional Director for North West – Construction, at Wates, said: “The Elm House site redevelopment provides a state-of-the-art environment that will support the vital work carried out by the ambulance service for years to come. We’re honoured to have been chosen to deliver it and we look forward to getting started on site.

“We have extensive experience delivering new facilities for other blue light organisations, such as Merseyside Fire and Rescue Service, and know the positive impact these modern schemes have – not only on those that work in them, but for the wider community. As with all our projects, we’ll be working closely with NWAS and other local stakeholders to deliver both an exemplary build and a multitude of social value initiatives that support the entirety of Merseyside.”

During the construction phase, both ourselves and Wates will also be working together on a community engagement programme to ensure residents are kept up to date with progress and local children and young people can have the opportunity to get involved in the new venture.

Archive

  • 2025
  • 2024

Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices

Alternative formats

Please contact us if you require any information on our website in an alternative format, such as easy read of large print.

CQC Good rating widget

  • Help
  • Privacy policy
  • Accessibility
  • Freedom of Information
  • Contact us
  • Green Room
  • Cookies

© Copyright 2025 North West Ambulance Service NHS Trust. Lovingly crafted by Mixd

Cookie settings

We use some essential cookies to make this website work. We’d like to set additional cookies to understand how you use nwas.nhs.uk, remember your settings and improve our services. We also use cookies set by other sites to help us deliver content from their services.
View cookies
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.