If you have recently used North West Ambulance Service then we would like to hear from you. We would love for you to share your experience of using our service so that we can find out what we do well and where we may be able to improve. You can do this by completing one of our patient surveys.

Our surveys may ask you some demographic information. The information that you provide helps us to ensure that feedback is representative of our communities that we serve.

You can share your experience by completing one of the following surveys:

If you would like to share your experience of using our Paramedic Emergency Service – if you called 999 and an emergency ambulance was sent to you: Paramedic Emergency Service Web Survey 2025-26

If you would like to share your experience of using our Urgent Care Desk – you called 999 and received a call back from us – an ambulance did not attend: Urgent Care Services Web Survey 2025-26

If you would like to share your experience of using our Patient Transport Service: Patient Transport Service Web Survey 2025-26