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Home > About us > Our publications

Our publications

Under Section 19 of the Freedom of Information Act 2000, we have a legal duty to adopt and maintain a publication scheme which is a complete guide to information we make publicly available.

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On this page, you can find a list of our general publications and links to other useful pages. It is designed to signpost individuals to information we proactively release as and when it becomes available. If you require any of these documents in an alternative format or a different language, please email us at [email protected].

Who we are and what we do

  • About us
  • Board of directors
  • Our locations
  • Contact us

The services we offer

  • Our services
  • Patient Safety Team
  • Media releases

Our reports

Annual report 2023/24

Annual report 2022/23

Annual report – 2021/22

Annual report – 2020/21

Annual report – 2019/20

2023-24 Annual Plan

What we spend and how we spend it

Quality Account 2023/24

Quality account 2022/23

Quality Account 2021/22

What we spend and how we spent it

What our priorities are and how we are doing

Our strategy 2022-2025

The People Strategy 2023 to 2026

The Quality Strategy 2023 to 2026

AACE Volunteering strategy 2023-24

The Sustainability Strategy 2023 to 2026

Green Plan – 2019-2025

The Service Development Strategy 2023 to 2026

Equality, diversity and inclusion

Equality, Diversity and Inclusion Annual Report 2023 – 2024

Workforce Disability Equality Standard (WDES) report – 2023/24

Workforce Race Equality Standard (WRES) report 2023/24

Health and Wellbeing annual report 2023-24

Find previous Equality, Diversity and Inclusion reports here.

Lists and registers

The following information is held by the trust at ambulance service headquarters: register of interest, establishment orders and standing orders, standing financial instructions, scheme of delegation and codes of conduct.

Personal, special category and confidential information about individuals which is protected by data protection legislation will be withheld.

The trust works and interacts with many stakeholder organisations including local healthwatch organisations, clinical commissioning groups, acute trusts, mental health trusts, GPs, social services, local authorities, health and wellbeing boards and overview and scrutiny committees, voluntary organisations and other emergency services including the police and the fire and rescue services.

Gift and hospitality register

Staff Declaration of Interest Register

Board of Directors Register of Interests

Our policies and procedures

Our policies and procedures are available on request.

Freedom of Information and Environmental Information Regulations Policy

How we make decisions

To find out more about the Trust Board and to see papers for previous meetings visit our Board papers and meetings page.

If there is any information that you feel is missing and would like to know about please contact the communications team on [email protected].

Also in this section

  • Our publications

  • Who we are

  • Our locations

  • Our strategy and values

  • How we are doing

  • Board of directors

  • Equality, diversity and inclusion

  • Research and development

  • Public Health


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices

Alternative formats

Please contact us if you require any information on our website in an alternative format, such as easy read of large print.

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