As you would expect, we are currently directing all our available resources to deal with the global outbreak of coronavirus (Covid-19), and consequently we will not be able to provide our usual complaint handling service. During this time we will be operating our phone line, 0345 112 6500, Monday to Friday 10am – 12 noon (except bank holidays).

Alternatively please complete the online form below. This form enables the Patient Safety Team to allocate your concern to a member of the team who can then begin an investigation into your complaint and we will then contact you directly to establish the finer details of your complaint and provide an update in relation to how your concern will be progressed.