Skip navigation
North West Ambulance Service (NWAS) logo
  • News
  • Events
  • Publications
  • Media
  • Donate
Use this link to enable the ReciteMe accessibility toolkit Enable ReciteMe accessibility tools
  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Volunteer with us
    • Support our charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Involving our community
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Who we are
    • Our locations
    • Our strategy, vision and values
    • How we are doing
    • Board of directors
    • Valuing our staff
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us about your defibrillator
    • Visit requests
    • CardiacSmart Accredited and Accredited+ application form
    • CardiacSmart Accredited partner application form
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Volunteer with us
    • Support our charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Involving our community
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Who we are
    • Our locations
    • Our strategy, vision and values
    • How we are doing
    • Board of directors
    • Valuing our staff
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us about your defibrillator
    • Visit requests
    • CardiacSmart Accredited and Accredited+ application form
    • CardiacSmart Accredited partner application form
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?

Search the site

  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Volunteer with us
    • Support our charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Involving our community
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Who we are
    • Our locations
    • Our strategy, vision and values
    • How we are doing
    • Board of directors
    • Valuing our staff
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us about your defibrillator
    • Visit requests
    • CardiacSmart Accredited and Accredited+ application form
    • CardiacSmart Accredited partner application form
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • News
  • Events
  • Publications
  • Media
  • Donate
Home > Our service > Emergency advice

Emergency advice

In a life-threatening emergency the actions taken during the first few minutes by those on scene can make a significant difference to the outcome of the patient, so it’s important you know how you can help.

Share this page Twitter logo Twitter logo Email icon

Cardiac arrest

A cardiac arrest is the most extreme emergency and happens when the heart stops beating in a normal way. Knowing how you can help could save a life.

Stroke

A stroke is a very serious illness that stops your brain working properly.

Heavy bleeding

If someone is bleeding heavily it is important you know how to reduce it so you can prevent severe blood loss.

Choking

When someone chokes, their airway can either be partly or fully blocked which means they are unable to breathe properly. Helping them clear the blockage quickly is key.


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

Minicom

0151 260 8628 To call our minicom service, click this link or dial 0151 260 8628

These numbers should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices
CQC Good rating widget

  • Help
  • Privacy policy
  • Freedom of Information
  • Contact us
  • Green Room

© Copyright 2021 North West Ambulance Service NHS Trust
. Lovingly crafted by Mixd