The handbook uses symbols, pictures and simple words to help our staff communicate with patients who may not be able to speak or provide clear or coherent information.

In line with the government’s commitment to greater transparency, this spreadsheet details North West Ambulance Service’s expenditure over £25,000

Browse through the latest edition of our magazine fresh for 2021, Your Call

The main objective of this policy is to establish the foundations for a culture of effective risk management throughout the organisation. It sets out clear definitions, responsibilities, and process requirements to enable the principles and techniques of risk management to be applied consistently throughout the organisation.

In line with the government’s commitment to greater transparency, this spreadsheet details our expenditure over £25,000 for the month of November 2020.

In line with the government’s commitment to greater transparency, this spreadsheet details our expenditure over £25,000 for the month of December 2020.

This is a monthly summary of calls to our emergency service, our response to patients and key developments in the region. It is shared with stakeholders to keep them informed of demand for ambulance and 111 services and what we are doing to support patients. If you have any questions or comments on the content you can contact us at communications@nwas.nhs.uk

This strategy defines the broad aims and principles of risk management across the Trust, and sets key targets and milestones for the next twelve months at which point it will be refreshed.

The latest ambulance service news for stakeholders.

In line with the government’s commitment to greater transparency, this spreadsheet details our expenditure over £25,000 for the month of October 2020.