We work with the media to promote the work of our service, as well as to keep the public informed of any incidents that may be in their interest.

Requests for personal information can be made by completing one of our request forms. Please read the information entirely to ensure that you fill the correct form out.

Need to request information under Freedom of Information and Environmental Information Regulations? Completed forms will go straight to our FOI team who will process and respond to your request.

Not sure where to direct your query? Complete the general enquiries form so we can get it to the correct department.

Tell us about any items you may have left on a vehicle or in the care of our crews.

If you are unhappy about your experience with us please tell us so that we can investigate and make any necessary improvements.

For healthcare professionals and social care providers to raise any concerns or complaints regarding a service we've provided.

If you live in the North West and you’re worried we might not find your property when you call 999, tell us so we can make sure you’re on the map.

We love to hear great things about our people and the service! Your comments will be passed on to the staff and their managers.

Please share your experience so that we can find out what we do well and where we may be able to improve.