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Home > Freedom of Information

Freedom of Information

The Freedom of Information (FOI) Act and the Environmental Information Regulations allow a general right of access (subject to exemptions) to information held by public authorities.

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As a trust we’re committed to being transparent, accountable and open to scrutiny and information about us and our services can be found on our website or in our publication scheme. However if you do not find the information you’re looking for you can make a FOI request.

Freedom of Information and Environmental Information Regulations requests must be made in writing by one of the following ways:

  • Completing the FOI enquiries form
  • Email [email protected]
  • Post – Freedom of Information, North West Ambulance Service NHS Trust, Ladybridge Hall, Chorley New Road Bolton BL1 5DD

For more information about what you can request under the FOI Act, please view the Freedom of Information and Environmental Information Regulations Policy.

You are also entitled to access your clinical records or any other personal information held about you under the Data Protection Act 2018. For requests of this nature please email [email protected] or write to:

Individual Rights

Information Governance Department
North West Ambulance Service NHS Trust
Estuary Point
28 Estuary Boulevard
Liverpool
L24 8RL


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0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

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