Mum Alice was invited to meet Rebecca, the call handler who helped husband Alex deliver the baby, as well as the ambulance crew Phil, Kelly and Ryan at NWAS’s Greater Manchester control room at Parkway Business Park.
Alice said, “It’s been great to be able to say thank you to everyone who supported us when Maeve decided to arrive unexpectedly last year.
“Rebecca was amazing. She kept my husband calm, gave clear instructions, and talked him through delivering our baby – and the paramedics arrived shortly afterwards and helped get me to the hospital as I was having a haemorrhage. All were absolutely amazing, and we could not be more grateful to the service.
“Maeve is thriving and is a bouncy, healthy little girl. She just celebrated her first birthday, and it’s lovely to mark it by being reunited with the people who helped bring her into the world.
“The story of how she was born is already making her a local celebrity!”
Head of Operations for Greater Manchester, Dan Smith, “It’s a fabulous story. Helping to deliver a baby is often one of the highlights of the job for our staff.
“It’s also the perfect example of how the service relies on a big team, from the amazing contact centre staff, to our ambulance crews and all those behind the scenes, they all make a contribution to incidents like this. I’m sure getting personal recognition from the family is extra special for the staff involved, as they rarely find out what happens to their patients once they go to the hospital.”