A family from Ramsbottom have recently reunited with the ambulance crew who supported them during a deeply emotional call-out, thanking them for the compassion they showed in their loved one’s final moments.

David Mooney sadly passed away in November 2024, after battling a terminal illness.  

Paramedic Matt Williams, and Emergency Medical Technician Lynsey Hulme, were called to his home on 20 November 2024.

At the time, there had been plans for an ambulance to take David to The Christie hospital in Manchester for specialist care. However, when the crew arrived, they quickly recognised that he would not survive the journey and it wouldn’t be right to move him.

Instead, the crew focused on making David as comfortable as possible and supported his family during the difficult moments that followed.

David’s wife, Lindsay Mooney, said the care shown by the crew made an unforgettable difference.

“The levels of respect and compassion from both crew members who attended were off-the-scale amazing,” she said. “I can’t praise them enough. Their support and kind words helped me and my family get through such an incredibly difficult time.”

“I’m so grateful for how they dealt with the situation. They had my husband’s best interests at the forefront of their care, as well as showing kindness and compassion for me, my son and daughter. This was one of the worst days of our lives, but they helped to make it that little bit easier.”

To honour his father’s memory, David’s son Miles Mooney, took on a fundraising challenge a year later. In November 2025, marking the first anniversary of his dad’s passing, Miles shaved his head in a sponsored event to raise money for the North West Ambulance Charity.

Miles said: “There was no doubt in my mind who I wanted to raise money for to honour my dad. I can’t express enough how much Lynsey and Matt’s kindness meant to us all on the night.”

With support from friends and family, Miles raised an impressive £1,775 for the NWAS Charity.

The Mooney family also expressed a wish to meet the ambulance crew who attended David that day to personally thank them.

That reunion took place at Bury Ambulance Station on 24 February 2026, giving the family the chance to share their gratitude face-to-face with the crew who had helped them during one of the hardest days of their lives.

Roya Armstrong, Fundraising Manager for North West Ambulance Charity, said: “It was an emotional but heartwarming day, and it means a lot to us when families take the time to reach out. To go one step further and raise so much money in appreciation is amazing and we are so grateful that Miles chose to fundraise for us.”

Paramedic Matt Williams said: “We don’t often get a chance to meet families of loved ones we have cared for, and we don’t do this job for the thanks, but it was so meaningful to hear how much of a difference we made to the Mooney’s that night. It’s a powerful reminder on the difficult days why we do this job.”

Emergency Medical Technician, Lynsey Hulme said: “We are so grateful for the opportunity to meet the Mooney’s again, it meant so much to us.”

For the Mooney’s it was an emotional but important moment and a chance to recognise the care and kindness that made a lasting impact.