Cold weather, combined with increased demand between Christmas and New Year, puts additional pressure on our ambulance services and the wider NHS. Seeking help early and choosing the right service can make a real difference.

An amber cold weather alert was issued by the UK Health Security Agency, in place from the evening of Sunday 28 December through to midday on Monday 5 January.

GP and Regional Medical Director for Primary Care at NHS England, Dr Cowan, said: “The period between Christmas and New Year is always one of the busiest times for the NHS, and this year we’re also dealing with a significant cold snap.

“Demand for NHS services typically rises during this period, and the public is urged to play their part by coming forward for care and using the right service for their needs, to ensure services are available for those with urgent and emergency needs.

“If it’s not an emergency, but you need urgent advice and treatment or you’re unsure where to go, NHS 111 online can help direct you to the right place.”

“Cold weather can have a serious impact on health, particularly for older people and those with long-term conditions affecting the heart and lungs. Getting advice and treatment early can often prevent conditions from worsening and reduce the need for emergency care.”

Simple steps to stay well this winter

  • Keep your home heated to at least 18°C if you’re elderly or vulnerable
  • Wear warm clothing, including indoors
  • Stay active indoors to help circulation
  • Check in on vulnerable friends, family and neighbours

Using the right NHS service

  • Call 999 or attend A&E only for life-threatening emergencies
  • Use NHS 111 online or the NHS App for urgent advice if it’s not an emergency
  • Community pharmacies and GP practices can help with many minor illnesses

By taking steps to stay well and choosing the right service, you can help ensure our ambulance crews are available for those who need them most during this busy winter period.

More information is available on how to stay healthy this winter and to book your vaccinations.

Image taken by Paramedic Lisa in Cleveleys