In this edition, we speak to Carly Parker who joined Team NWAS as a receptionist with dreams of becoming a paramedic one day – something she has fulfilled.

This leads us to talk about one of the things we are asked about most – how can you start a career with NWAS? People are keen to join us but don’t know where to begin. We recently launched our recruitment campaign ‘Careers with Heart’ which encapsulates the essence of who we are.

As an ambulance service, people tend to think of us as flashing blue lights and sirens and whilst that is a big part of what we do, we are much more than that. We are NHS 111 urgent care and advice givers; we are patient transport providers, accountants, finance and IT experts, and much more – our vacancies cover the length and breadth of what we do. Carly’s article on pages four and five sheds light on starting/progressing your career with us.

We’d like to turn your attention to our patient transport service (PTS). Listening to feedback from patients, we feel there are some aspects of using PTS that remain unknown. We have created an A-Z of the service which features on pages 10 and 11 – it may come in handy if you have a relative or friend who may need us.

Also in this issue, we speak to Emergency Medical Advisor Nadia Wallace who shares her truly inspiring story of being diagnosed with incurable cancer on pages eight and nine. Nadia says that since the diagnosis, she feels she has finally started living her life. NHS 111 Health Advisor Hassan Sheth tells us what this holy month means to him, and what it involves on page 13.

Finally, don’t miss our interview with Volunteer Tyler Yan who talks about the forthcoming Chinese New Year celebrations and how our Chinese communities will be preparing on page 14.

Each week we will share a story from the magazine on our Facebook, X and Instagram pages too so don’t forget to give us a follow if you’re interested. Our stories are designed to educate and inspire, we hope you enjoy the read!

If you would like to guest write for the next edition of the magazine or have any comments or feedback email [email protected].

We keep a library of past editions of Your Call online so you can look back to them at any time.