Also in this edition, we share an A-Z guide to using NHS 111 after receiving feedback from our community listening events that the public wanted to know more about the service.

Jo Sugden, who works in both our patient transport and emergency services, tells us about her son Frankie who has autism.  She shares their story to help make sure neurodivergent children, like her son, feel part of society.

We’ve turned public feedback into action, looking at concerns about defibrillator maintenance within communities.

We have once again featured lots of interesting stories in this issue, they are designed to educate and inspire, we hope you enjoy the read!

If you follow us on Facebook, X, Instagram or LinkedIn, you will see we share a story from the magazine each week, so please comment on and engage with our posts if you can.

We keep a library of past editions of Your Call online so you can look back to them at any time.