What happens when you call 999?

If you or someone else is really hurt or sick, you may need to help them.

What happens when you call 111?

If you, or someone you’re with, has hurt themselves or is feeling poorly, our NHS 111 service can help you find out what to do next.

Quiz – Should you call 999?

Test your knowledge with the NWAS Ambulance Academy's 'Should You Call 999?' quiz. Learn when to call for emergency help. Take the quiz and be prepared in critical situations.