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Ramadan 2024 – guidance for managers and staff

Publication Type: Guidelines Published: 7th March 2024 Size: 237.5kB

The guidance is aimed at all managers and staff to develop awareness of the importance and the impact of Ramadan on our work colleagues as well as our patients and the wider Muslim community, during this period.

EDS2022 to February 2024 evidence pack

Publication Type: Guidelines Published: 29th February 2024 Size: 1.2MB

Patient Safety Incident Response Framework (PSIRF) patient guide

Publication Type: Guidelines Published: 26th October 2023 Size: 829.0kB

Modern Slavery Act 2015 – NWAS Statutory Statement

Publication Type: Guidelines Published: 7th March 2023 Size: 96.4kB

The Modern Slavery Act is an Act to make provision about slavery, servitude and forced or compulsory labour and about human trafficking, including the provision for the protection of victims. You can read all about it in this statutory statement

Acronym log

Publication Type: Guidelines Published: 7th September 2021 Size: 153.5kB

We use a lot of acronyms at NWAS! This handy guide explains some of the most common ones you might here.

Pictorial communication ebook

Publication Type: Guidelines Published: 26th February 2021 Size: 12.7MB

The handbook uses symbols, pictures and simple words to help our staff communicate with patients who may not be able to speak or provide clear or coherent information.

Trust risk matrix

Publication Type: Guidelines Published: 3rd July 2020 Size: 196.2kB

For healthcare professionals (HCP) for completion of the HCP complaints form

Risk Appetite Statement (RAS) 2025/2026

Publication Type: Guidelines Published: 2nd June 2020 Size: 210.1kB

NWAS endeavours to establish a positive risk culture within the organisation, where unsafe practice is not tolerated and where everyone of our people feels committed and empowered to identify and correct and/or escalate system weakness.

Bereavement guide

Publication Type: Guidelines Published: 13th December 2019 Size: 1.5MB

A brief guide for friends or family of a deceased patient so they know what they need to do and who to contact following a death.

NWAS spend over £25k – October 19

Publication Type: Guidelines Published: 13th November 2019 Size: 15.3kB

In line with the government’s commitment to greater transparency, this spreadsheet details North West Ambulance Service's expenditure over £25,000

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