Booking checklist – requesting an ambulance
Before calling our healthcare professional line (0345 140 0144), please use this checklist to ensure you have the information we may ask for.
Quick guide to requesting an ambulance (foldable – pocket sized)
When you call the healthcare professional line, the questions we ask will collect the clinical information needed to determine the level of response required. There are four levels of response ranging from life-threatening emergency to non-urgent, which can be up to a four hour response time.