This report highlights the ways we listen to and engage with our patients, the public and all of our key stakeholders to improve our services

To mark the achievements made by North West Ambulance Service and our staff during the last year, we have put together a special reflections book.

Our annual report for the financial year 2020-21, including reporting on performance, accountability, corporate governance, audit, remuneration and staff.

North West Ambulance Service Annual Equality, Diversity and Inclusion Report 2020-2021

In line with the government’s commitment to greater transparency, this spreadsheet details our expenditure over £25,000 for the month of November 2020.

This is a monthly summary of calls to our emergency service, our response to patients and key developments in the region. It is shared with stakeholders to keep them informed of demand for ambulance and 111 services and what we are doing to support patients. If you have any questions or comments on the content you can contact us at communications@nwas.nhs.uk