An overview of how we will deliver a sustainable health and care system over the next five years.

This strategy will guide the delivery of our digital ambition for the next five years.

This document provides a summary of our five year plan. This includes our strategic vision, which is informed by our market assessment, as well as a detailed breakdown of the key deliverables and milestones for each strategic objective.

This Mental Health and Dementia Strategic Plan (2019 – 2022) includes 17 recommendations and a range of actions for each of these recommendations, which collectively aim to shape and transform mental health and dementia care within the organisation

Our Urgent and Emergency Care (UEC) Strategy 2019-2024 sets out how NWAS can play a key role in developing a more joined-up urgent and emergency care system, ready to respond to our patients’ needs. A summary version of the strategy is available, search 'urgent care plan on a page' in publications to view.

As required by the planning guidance published by NHS England and NHS Improvement, North West Ambulance Service has produced an operational plan for the period 2019/2020 consistent with the emerging local strategies and STPs.

Our strategy at a glance illustrates our vision is to be the best ambulance service in the UK and achieve our strategic goal to deliver the right care, at the right time, in the right place; every time.

This document explains how we plan to go about providing best possible care to the people of the North West. It shows what areas we want to concentrate on, what parts of our service we need to change and what new ideas we can put into action to help our patients

This document sets out the strategic direction for the communications, engagement and involvement activities of North West Ambulance Service NHS Trust (NWAS) for the period 2019 to 2020

The Estates Strategy sets out the direction for the trust over the short, medium and long term to ensure best use of resources and infrastructure against a tightening financial position.