An update on what we have done against the strategy in 2019/20 and 2020/21.

An overview of how we will deliver a sustainable health and care system from 2019-2025.

This strategy will guide the delivery of our digital ambition for the next five years.

This document provides a summary of our five year plan. This includes our strategic vision, which is informed by our market assessment, as well as a detailed breakdown of the key deliverables and milestones for each strategic objective.

Our Urgent and Emergency Care (UEC) Strategy 2019-2024 sets out how NWAS can play a key role in developing a more joined-up urgent and emergency care system, ready to respond to our patients’ needs. A summary version of the strategy is available, search 'urgent care plan on a page' in publications to view.

Our strategy sets out where we want to be and how we will get there, with a shared purpose, vision, aims and objectives. In May 2023, the trust board approved the refresh of the 2022-2025 strategy, identifying that in the annual plan for 2023-2024 there will be an emphasis on urgent and emergency care recovery, Freedom to Speak Up and creating a safe working environment free from discrimination.

This strategy outlines a bold commitment from NWAS to go even further to reduce avoidable harm and unwarranted variation, exceeding the expectations of our patients and staff. It sets the scene for the next five years.