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Home > Our service > NHS 111 (non-emergency)

NHS 111 (non-emergency)

The NHS 111 service is available 24 hours a day by dialling 111 or by going to 111.nhs.uk

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What happens when you call 111?

NHS 111 is a free, non-emergency service available for urgent health care assessment 24 hours a day. If you are unsure which healthcare service you need to visit, the NHS 111 service will signpost you

NHS 111 A-Z guide

Getting you the right advice and treatment when you urgently need it

What care services can NHS 111 put you in touch with?

If you have an urgent but not life-threatening medical need, contact NHS 111 first rather than going straight to A&E. We can put you in touch with services you may need.

Alternative access to NHS 111

If you have difficulties communicating or hearing there are other ways to access NHS 111.


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

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