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Home > Our service > Help accessing our services > SMS texting

SMS texting

Allows deaf, hard of hearing and speech-impaired people who find it difficult to use the phone send a text message instead.

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Hands holding a mobile phone.

This service allows deaf, hard of hearing and speech-impaired people who find it difficult to use the phone to send a text message to the 999 service so they can get through to the ambulance, police, fire service or coastguard.

This service is available in the UK only. You can register your mobile phone by visiting the website.

For more information on the service please contact our Patient Engagement Team at [email protected] or on 0300 555 0110.

Also in this section

  • Accessible services

  • Pictorial communications

  • SMS texting

  • Multilingual phrasebooks

  • Language line

  • 999 British Sign Language (BSL) Emergency video relay service


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0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

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