Skip navigation
North West Ambulance Service (NWAS) logo
  • Ambulance Academy
  • News
  • Events
  • Publications
  • Media
  • Donate
Use this link to enable the ReciteMe accessibility toolkit Enable ReciteMe accessibility tools
  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support The North West Ambulance Charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Public Health
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) and social care complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support The North West Ambulance Charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Public Health
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) and social care complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?

Search the site

  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Your Call Magazine
    • Volunteer with us
    • Support The North West Ambulance Charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Public Health
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Applying for a job
    • Working with the Armed Forces
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) and social care complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Ambulance Academy
  • News
  • Events
  • Publications
  • Media
  • Donate
Home > Ambulance Academy > Young adults > Jobs in the ambulance service > Roles > Behind the scenes

Behind the scenes

There are lots of ways to be a part of the ambulance service without being a frontline clinician.

Share this page

There are lots of ways to be a part of the ambulance service without being a frontline clinician. Behind the scenes there’s a whole host of people supporting and enabling the work of the service.

From finance and HR to communications and project management, there are more than 400 corporate staff who make the work we do on the frontline possible. You don’t have to wear green to be a part of the ambulance service.

With more than 200 different corporate roles, there’s definitely something out there for anyone – whatever you choose to study or career path you choose to go down.

Here are just a few ways you can get involved with the ambulance service behind the scenes:

Information technology

We all use information technology (IT), our phones, tablets, laptops, TVs, computers  all play a part in our everyday lives. It’s exactly the same within the ambulance service, we use tablets to record patient information to send to hospitals, phones to contact other people and laptops to keep on top of our work.

To make sure that all this is working at its best we have a large IT team to help us whenever we have a problem or to help introduce new systems. Whether you have a keen interest in computers, or you just like helping people with their digital technology, this is the perfect role for you.  

Mechanic

Sitting behind a desk or being out on the road may not be for everyone, however, there is still a way that you can get involved with the ambulance service. We have hundreds of vehicles, which cover thousands of miles each year and these need to be properly maintained.

We have a team of trained mechanics who look after these vehicles – some of which are used to save people’s lives – and they are in charge of keeping these vehicles at their best, fit for the road and the patients who need them. . A mechanic will be hands-on with tools, carrying out vehicle inspections and more – could this be the perfect role for you?

Look at Elsa’s story as an apprentice mechanic for the ambulance service.

Communications

Do you love writing and listening to a good story? Do you want to share the good news that the ambulance service does with everyone? In the communications team, we have several roles including sharing important messages with our staff, helping to develop engaging creative campaigns that directly affect our communities and putting a love of writing into practice by telling stories through press releases, social media, web articles, and newsletters .

Working in communications is exciting and fast-paced, we connect with staff, patients and communities to ensure everyone sees and hears the best of what the ambulance service has to offer and how it can impact a person’s life.

To find out more about working in a communications team, why not read Alice’s story.

For an idea of the roles available and the study choices you need to make, why not take a look at our current vacancies.

Also in this section

  • Emergency medical technicians (EMT)

  • Emergency medical advisor (EMA)

  • Paramedic

  • NHS 111 health advisor

  • Ambulance care assistant (PTS)

  • Behind the scenes

  • Apprenticeships

  • Current vacancies


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices

Alternative formats

Information on our website can be made available in alternative formats, such as easy read or large print. Please contact [email protected].

CQC Good rating widget

  • Help
  • Privacy policy
  • Accessibility
  • Freedom of Information
  • Contact us
  • Green Room

© Copyright 2023 North West Ambulance Service NHS Trust. Lovingly crafted by Mixd

Manage Cookie Consent
This website uses a combination of essential and non-essential cookies to improve your on-site experience.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}