By asking the question ‘Overall, how would you rate your experience of using North West Ambulance Service?’ we can understand our patients’ experiences with us.

The question is sent to a selection of our patients via postal surveys or SMS text message. If you would like to complete this on-line, please select the appropriate service:   

If you would like to share your experience of using our Patient Transport Service, please click: PTS FFT Survey.

If you would like to share your experience of using our Paramedic Emergency Service (if you called 999, an emergency ambulance was sent to you but you were not conveyed to hospital), please click: PES FFT Survey.