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Home > Get involved > Volunteer with us > Community First Responders (CFR)

Community First Responders (CFR)

You could be the hero next door!

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Community First Responder walking down a street.

You might feel a need to give something back to your local community or have spare time and would like to use it to do something worthwhile – whatever your reason for becoming a responder, it is something that will be both rewarding and, at times, challenging.

The satisfaction of becoming a responder is not just based on saving someone’s life, although this is a very special moment should it ever arise. When someone calls an ambulance they are unwell, possibly frightened or unsure of what is happening and vulnerable. Even when dealing with a patient who is not seriously ill, you have the opportunity to calm and reassure them.

Talking to them and supporting them while they wait for an ambulance is a part of the responder role that is often forgotten or overlooked but it can often be the most rewarding part of being a community first responder.

As a responder you step into someone’s life for a short period of time, during which you can really make a difference.

We will train you to respond to emergencies but you can still go about your normal routine. If we need your help, we will alert you!

We’ll never knowingly send you to an incident where there is any risk or danger to yourself. You’ll help patients who are suffering with chest pains, having breathing difficulties, in diabetic emergencies, in cardiac arrest, or who are unconscious or fitting.

You’ll need to be caring and calm under pressure – you really could make the difference between life and death.

If you’re interested just send your name and address to CFR.recruitment@nwas.nhs.uk to find out if we are looking for volunteers in your community.

Also in this section

  • How you can volunteer

  • Volunteer Car Drivers

  • Community First Responders (CFR)

  • Patient and Public Panel

Special review to celebrate 20 years of community first responder (CFR) history

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