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Home > Our service > Patient Transport Service (PTS) > Alternative transport

Alternative transport

If you're not eligible for our patient transport service there may be other transport options available.

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If you have requested patient transport but were deemed ineligible, it is important to us that you are signposted to local alternative transport providers. Our contact centre staff should have provided you with the following contact numbers:

Traveline  – 0871 200 2233 (Calls cost 12p per minute plus your phone company’s access charge)

Citizens Advice Bureau – 03444 111 444

There are also many organisations which provide community transport for those with difficulty accessing public transport.  Below is a list of providers by county.  Please note that the listed organisations are independent transport providers and not associated with NWAS. They may charge for transport.
If you are a community transport provider and wish to added to this list, please contact communications@nwas.nhs.uk.

Cumbria

Rural Wheels (transport available to your nearest town or public transport connection) 

Areas CoveredContact Telephone
Allerdale (not in Maryport & Workington town centres)01228 226428
Barrow (not available in town centre)
01228 226427
Carlisle (not available in town centre)01228 226430
Copeland (not available in Whitehaven)
01228 226428
Eden (not available in Penrith)
01228 226428
South Lakes (not available in Kendal & Ulverston)01228 226427

Village Wheels

Areas CoveredContact Telephone
Durdar – Carlisle01228 226430
Gleaston – Ulverston01228 226427
Levens – Milnthorpe01228 226427
Rockcliffe – Carlisle01228 226430
Seascale – Egremont019467 25308

Community Wheels

Areas CoveredContact Telephone
Lakes & Lyth (Wednesday mornings only)01228 226427
Alston Moor01434 382244
Warcop/Milburn – Appleby01228 226428
Arnside01228 226427

Cumbria Community Transport (group minibus hire)

Areas CoveredContact Telephone
Carlisle01228 402811
Eden01228 402811
Copeland01946 812777
Allerdale 01946 812777
South Lakeland01539 727001

Royal Voluntary Service

Areas CoveredContact Telephone
All areas01539 760001

The Voluntary Social Car Scheme

Areas CoveredContact Telephone
All areas07788 396194

Lancashire

Dial-a-bus:

Areas CoveredContact Telephone
Burnley & Pendle01282 415310
Central Lancashire01257 260488
Wyre & Fylde01772 682749
Hyndburn01282 415310
West Lancashire01704 893373
Rossendale01282 415310
Lancaster & Morecambe01524 416735

Ribble Valley Community Transport

Areas CoveredContact Telephone
Ribble Valley01200 444484

Burnley, Pendle & Rossendale Council for Voluntary Service (Car Scheme)

Areas CoveredContact Telephone
Burnley, Pendle & Rossendale 01282 412096

Dial-a-ride

Areas CoveredContact Telephone
West Lancashire01704 893373

Blackburn & Darwen Community Transport

Areas CoveredContact Telephone
Blackburn & Darwen01254 200333


Little Green Bus

Areas CoveredContact Telephone
Ribble Valley and surrounding areas.01200 444484

Merseyside

Liverpool Community Transport

Areas CoveredContact Telephone
Liverpool0151 207 5400

St Helen Community Transport

Areas CoveredContact Telephone
St Helens01744 22221

Knotty Ash Community Transport

Areas CoveredContact Telephone
Knotty Ash0151 489 0833

Warrington community Transport

Areas CoveredContact Telephone
Warrington01925 419977

South Central Community Transport

Areas CoveredContact Telephone
South Liverpool0151 703 0007

Dial-a-Ride Warrington

Areas CoveredContact Telephone
Warrington0192 541 9988

Greater Manchester

Miles of Smiles

Areas CoveredContact Telephone
Tameside0161 622 2090

Tameside Sight

Areas CoveredContact Telephone
Tameside0161 343 4090

Local Link

Areas CoveredContact Telephone
Manchester, Trafford, Rochdale, Oldham0161 244 1000

Ring and Ride

Areas CoveredContact Telephone
All0161 200 6011

Bolton Community Transport and Furniture Services

Areas CoveredContact Telephone
Bolton0120 439 3777

Manchester Community Transport

Areas CoveredContact Telephone
Manchester 0161 946 9255

Salford Community Transport

Areas CoveredContact Telephone
Salford0161 736 8852

Community Transport Oldham

Areas CoveredContact Telephone
Oldham0161 633 0097

East Manchester Community Transport

Areas CoveredContact Telephone
East Manchester0161 223 6711

Easygo Community Transport

Areas CoveredContact Telephone
Stockport0161 482 7240

Stockport Car Scheme

Areas CoveredContact Telephone
Stockport0161 476 2812

Bramhall and Woodford Christian Communicare

Areas CoveredContact Telephone
Stockport0161 439 6000

Cheadle Hulme Communicare

Areas CoveredContact Telephone
Stockport0161 485 5353

Edgeley and Cheadle Health Community Transport

Areas CoveredContact Telephone
Stockport0161 480 6060

Heatons Communicare

Areas CoveredContact Telephone
Stockport0161 474 4444

Maple Christian Care

Areas CoveredContact Telephone
Stockport0161 449 0829

Ring and Ride

Areas CoveredContact Telephone
All08454 60 80 90

Heywood New Heart Community Transport

Areas CoveredContact Telephone
Heywood01706 364 688

PACT (Partington and Cadishead Community Transport)

Areas CoveredContact Telephone
Partington, Trafford & Cadishead0161 777 8899

Point2Point Community Transport

Areas CoveredContact Telephone
Tameside & Hattersley0161 367 8014

Rochdale Community Transport

Areas CoveredContact Telephone
Rochdale01706 347 115

Wigan and District Community Transport

Areas CoveredContact Telephone
Wigan & Leigh01942 768811

Also in this section

  • What is PTS?

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  • Make a booking

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  • About your journey

  • Escorts

  • Renal dialysis and cancer patients

  • Alternative transport

  • Quality standards

  • Information for healthcare professionals

  • Mobility guide

  • PTS and COVID-19

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