If you have requested patient transport but were deemed ineligible, it is important to us that you are signposted to local alternative transport providers. Our contact centre staff should have provided you with the following contact numbers:
Traveline – 0871 200 2233 (Calls cost 12p per minute plus your phone company’s access charge)
Citizens Advice Bureau – 03444 111 444
There are also many organisations which provide community transport for those with difficulty accessing public transport. Below is a list of providers by county. Please note that the listed organisations are independent transport providers and not associated with NWAS. They may charge for transport.
If you are a community transport provider and wish to added to this list, please contact communications@nwas.nhs.uk.
Cumbria
Rural Wheels (transport available to your nearest town or public transport connection)
| Areas Covered | Contact Telephone |
| Allerdale (not in Maryport & Workington town centres) | 01228 226428 |
| Barrow (not available in town centre) | 01228 226427 |
| Carlisle (not available in town centre) | 01228 226430 |
| Copeland (not available in Whitehaven) | 01228 226428 |
| Eden (not available in Penrith) | 01228 226428 |
| South Lakes (not available in Kendal & Ulverston) | 01228 226427 |
Village Wheels
| Areas Covered | Contact Telephone |
| Durdar – Carlisle | 01228 226430 |
| Gleaston – Ulverston | 01228 226427 |
| Levens – Milnthorpe | 01228 226427 |
| Rockcliffe – Carlisle | 01228 226430 |
| Seascale – Egremont | 019467 25308 |
Community Wheels
| Areas Covered | Contact Telephone |
| Lakes & Lyth (Wednesday mornings only) | 01228 226427 |
| Alston Moor | 01434 382244 |
| Warcop/Milburn – Appleby | 01228 226428 |
| Arnside | 01228 226427 |
Cumbria Community Transport (group minibus hire)
| Areas Covered | Contact Telephone |
| Carlisle | 01228 402811 |
| Eden | 01228 402811 |
| Copeland | 01946 812777 |
| Allerdale | 01946 812777 |
| South Lakeland | 01539 727001 |
Royal Voluntary Service
| Areas Covered | Contact Telephone |
| All areas | 01539 760001 |
The Voluntary Social Car Scheme
| Areas Covered | Contact Telephone |
| All areas | 07788 396194 |
Lancashire
Dial-a-bus:
| Areas Covered | Contact Telephone |
| Burnley & Pendle | 01282 415310 |
| Central Lancashire | 01257 260488 |
| Wyre & Fylde | 01772 682749 |
| Hyndburn | 01282 415310 |
| West Lancashire | 01704 893373 |
| Rossendale | 01282 415310 |
| Lancaster & Morecambe | 01524 416735 |
Ribble Valley Community Transport
| Areas Covered | Contact Telephone |
| Ribble Valley | 01200 444484 |
Burnley, Pendle & Rossendale Council for Voluntary Service (Car Scheme)
| Areas Covered | Contact Telephone |
| Burnley, Pendle & Rossendale | 01282 412096 |
Dial-a-ride
| Areas Covered | Contact Telephone |
| West Lancashire | 01704 893373 |
Blackburn & Darwen Community Transport
| Areas Covered | Contact Telephone |
| Blackburn & Darwen | 01254 200333 |
Little Green Bus
| Areas Covered | Contact Telephone |
| Ribble Valley and surrounding areas. | 01200 444484 |
Merseyside
Liverpool Community Transport
| Areas Covered | Contact Telephone |
| Liverpool | 0151 207 5400 |
St Helen Community Transport
| Areas Covered | Contact Telephone |
| St Helens | 01744 22221 |
Knotty Ash Community Transport
| Areas Covered | Contact Telephone |
| Knotty Ash | 0151 489 0833 |
Warrington community Transport
| Areas Covered | Contact Telephone |
| Warrington | 01925 419977 |
South Central Community Transport
| Areas Covered | Contact Telephone |
| South Liverpool | 0151 703 0007 |
Dial-a-Ride Warrington
| Areas Covered | Contact Telephone |
| Warrington | 0192 541 9988 |
Greater Manchester
Miles of Smiles
| Areas Covered | Contact Telephone |
| Tameside | 0161 622 2090 |
Tameside Sight
| Areas Covered | Contact Telephone |
| Tameside | 0161 343 4090 |
Local Link
| Areas Covered | Contact Telephone |
| Manchester, Trafford, Rochdale, Oldham | 0161 244 1000 |
Ring and Ride
| Areas Covered | Contact Telephone |
| All | 0161 200 6011 |
Bolton Community Transport and Furniture Services
| Areas Covered | Contact Telephone |
| Bolton | 0120 439 3777 |
Manchester Community Transport
| Areas Covered | Contact Telephone |
| Manchester | 0161 946 9255 |
Salford Community Transport
| Areas Covered | Contact Telephone |
| Salford | 0161 736 8852 |
Community Transport Oldham
| Areas Covered | Contact Telephone |
| Oldham | 0161 633 0097 |
East Manchester Community Transport
| Areas Covered | Contact Telephone |
| East Manchester | 0161 223 6711 |
Easygo Community Transport
| Areas Covered | Contact Telephone |
| Stockport | 0161 482 7240 |
Stockport Car Scheme
| Areas Covered | Contact Telephone |
| Stockport | 0161 476 2812 |
Bramhall and Woodford Christian Communicare
| Areas Covered | Contact Telephone |
| Stockport | 0161 439 6000 |
Cheadle Hulme Communicare
| Areas Covered | Contact Telephone |
| Stockport | 0161 485 5353 |
Edgeley and Cheadle Health Community Transport
| Areas Covered | Contact Telephone |
| Stockport | 0161 480 6060 |
Heatons Communicare
| Areas Covered | Contact Telephone |
| Stockport | 0161 474 4444 |
Maple Christian Care
| Areas Covered | Contact Telephone |
| Stockport | 0161 449 0829 |
Ring and Ride
| Areas Covered | Contact Telephone |
| All | 08454 60 80 90 |
Heywood New Heart Community Transport
| Areas Covered | Contact Telephone |
| Heywood | 01706 364 688 |
PACT (Partington and Cadishead Community Transport)
| Areas Covered | Contact Telephone |
| Partington, Trafford & Cadishead | 0161 777 8899 |
Point2Point Community Transport
| Areas Covered | Contact Telephone |
| Tameside & Hattersley | 0161 367 8014 |
Rochdale Community Transport
| Areas Covered | Contact Telephone |
| Rochdale | 01706 347 115 |
Wigan and District Community Transport
| Areas Covered | Contact Telephone |
| Wigan & Leigh | 01942 768811 |