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Home > Our service > Patient Transport Service (PTS) > Make a booking

Make a booking

Making a booking is simple and easy and can usually be done through our booking centre.

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To make a PTS booking please use the relevant telephone number for your area, shown below.

For patients living in Cumbria, Lancashire or Merseyside:

General enquiries

Freephone
0800 032 3240
(free from landline telephones only)

Renal dialysis and cancer patients

Freephone
0800 028 9224

Further information is available on the Renal dialysis and cancer patients page

For patients living in Greater Manchester, you will need to contact your dedicated booking centre for first appointments only. The clinics will usually arrange transport for any subsequent appointments, however please ask your booking centre for details of the arrangements in your local area.

Bolton
01204 462882
(Mon-Fri: 08:30-18:30)

Bury
0161 357 2350
(Mon-Fri: 10:30-16:00)

Greater Manchester Shared Services Care Gateway
0800 092 4020 / 0161 947 0770
(Mon-Fri 08:00-18:00)

Heywood, Middleton and Rochdale
01706 603 500
(Mon-Fri 08:00-17:00)

Oldham
0161 357 5190
(Mon-Fri: 08:30-17:00)

Salford and Stockport
0800 092 4020/ 0161 947 0770
(Mon-Fri: 08:00-18:00)

Tameside and Glossop
0800 032 3240
(Mon-Fri: 08:00-16:00)

Trafford
01772 66 00 11
(Mon-Fri: 08:00-18:00)

Wigan
01942 482 990
(Mon-Fri: 08:00-18:00)

The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. You will need to have your NHS number to hand when making a booking which is available from your GP or clinic. Please make the call taker aware of your mobility and any additional needs you may have so the right type of transport is provided for you so that your journey is as safe and comfortable as possible.

Also in this section

  • What is PTS?

  • Are you eligible?

  • Make a booking

  • Cancelling a booking

  • About your journey

  • Escorts

  • Renal dialysis and cancer patients

  • Alternative transport

  • Quality standards

  • Information for healthcare professionals

  • Mobility guide

  • PTS and COVID-19

  • Hospital maps


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

These numbers should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices
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