Skip navigation
North West Ambulance Service (NWAS) logo
  • Ambulance Academy
  • News
  • Events
  • Publications
  • Media
  • Donate
Use this link to enable the ReciteMe accessibility toolkit Enable ReciteMe accessibility tools
  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Volunteer with us
    • Support our charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Working with the Armed Forces
    • Applying for a job
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) and social care complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us about your defibrillator
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Volunteer with us
    • Support our charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Working with the Armed Forces
    • Applying for a job
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) and social care complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us about your defibrillator
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?

Search the site

  • Home
  • Our service
    • Urgent and emergency care (999)
    • Non-emergency (111)
    • Patient Transport Service (PTS)
    • Major incidents
    • Emergency advice
    • Information for professionals
    • Other ways we can help
    • Help accessing our services
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Get involved
    • Volunteer with us
    • Support our charity
    • Support our campaigns
    • Children and youth
    • Lifesaving skills
    • Events
    • Share your experience
    • What happens with your feedback?
    • Talk to us on social media
    Need to arrange transport using our Patient Transport Service (PTS)?
  • About us
    • Who we are
    • Our locations
    • Our strategy and values
    • How we are doing
    • Board of directors
    • Equality, diversity and inclusion
    • Research and development
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Join our team
    • Current vacancies
    • Join our team
    • Why work with us
    • Explore roles
    • Working with the Armed Forces
    • Applying for a job
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Contact us
    • FOI and EIR
    • General enquiries
    • Lost property
    • Make a complaint
    • Healthcare professional (HCP) and social care complaint/enquiry form
    • Point taken
    • Send a thank you
    • Tell us about your defibrillator
    • Tell us how we did
    Need to arrange transport using our Patient Transport Service (PTS)?
  • Ambulance Academy
  • News
  • Events
  • Publications
  • Media
  • Donate
Home > Our service > Patient Transport Service (PTS) > Make a booking

Make a booking

Making a booking is simple and easy and can usually be done through our booking centre.

Share this page

To make a PTS booking please use the relevant telephone number for your area, shown below.

For patients living in Cumbria, Lancashire or Merseyside:

General enquiries

Freephone
0800 032 3240
(free from landline telephones only)

Renal dialysis and cancer patients

Freephone
0800 028 9224

Further information is available on the Renal dialysis and cancer patients page

For patients living in Greater Manchester, you will need to contact your dedicated booking centre for first appointments only. The clinics will usually arrange transport for any subsequent appointments, however please ask your booking centre for details of the arrangements in your local area.

Bolton
01204 462882
(Mon-Fri: 08:30-18:30)

Bury
0161 357 2350
(Mon-Fri: 10:30-16:00)

Greater Manchester Shared Services Care Gateway
0800 092 4020 / 0161 947 0770
(Mon-Fri 08:00-18:00)

Heywood, Middleton and Rochdale
01706 603 500
(Mon-Fri 08:00-17:00)

Oldham
0161 357 5190
(Mon-Fri: 08:30-17:00)

Salford and Stockport
0800 092 4020/ 0161 947 0770
(Mon-Fri: 08:00-18:00)

Tameside and Glossop
0800 032 3240
(Mon-Fri: 08:00-16:00)

Trafford
01772 66 00 11
(Mon-Fri: 08:00-18:00)

Wigan
01942 482 990
(Mon-Fri: 08:00-18:00)

The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. You will need to have your NHS number to hand when making a booking which is available from your GP or clinic. Please make the call taker aware of your mobility and any additional needs you may have so the right type of transport is provided for you so that your journey is as safe and comfortable as possible.

Also in this section

  • What is PTS?

  • Are you eligible?

  • Make a booking

  • Cancelling a booking

  • About your journey

  • Escorts

  • Renal dialysis and cancer patients

  • Alternative transport

  • Quality standards

  • Information for healthcare professionals

  • Mobility guide

  • PTS and COVID-19

  • Hospital maps


Contact us

General enquiries

0345 112 0999 To call general enquiries, click this link or dial 0345 112 0999

This number should NOT be used to contact us in an emergency. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111.

How to find us

Directions to our offices

Alternative formats

Information on our website can be made available in alternative formats, such as easy read or large print. Please contact [email protected].

CQC Good rating widget

  • Help
  • Privacy policy
  • Accessibility
  • Freedom of Information
  • Contact us
  • Green Room

© Copyright 2023 North West Ambulance Service NHS Trust. Lovingly crafted by Mixd

Manage Cookie Consent
This website uses a combination of essential and non-essential cookies to improve your on-site experience.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage {vendor_count} vendors Read more about these purposes
View preferences
{title} {title} {title}