To make a PTS booking please use the relevant telephone number for your area, shown below.

General enquiries

For patients living in Cumbria, Lancashire or Merseyside:

Freephone
0800 032 3240
(free from landline telephones only)

Renal dialysis and cancer patients

For patients living in Cumbria, Lancashire or Merseyside:

Freephone
0800 028 9224

Further information is available on the Renal dialysis and cancer patients page

For patients living in Greater Manchester, you will need to contact your dedicated booking centre for first appointments only. The clinics will usually arrange transport for any subsequent appointments, however please ask your booking centre for details of the arrangements in your local area. Please contact the number for your local area, not the area you are attending (if different).

Bolton Booking and Choice team
01204 390 400
(Mon-Fri: 08:00-16:00)

Bury
0161 357 2350
(Mon-Fri:10:00-13:00 and 14:00-16:00)

Greater Manchester Shared Services Care Gateway
0800 092 4020 / 0161 947 0770
(Mon-Fri 08:00-16:00) Please note: the area covered is North Manchester, Central Manchester, South Manchester, Salford and Stockport.

Heywood, Middleton and Rochdale
0161 206 0067
(Mon-Fri 09:00-15:45)

Oldham
0161 357 5190
(Mon-Fri: 08:30-17:00)

Salford and Stockport
0800 092 4020/ 0161 947 0770
(Mon-Fri: 08:00-16:00)

Tameside and Glossop
0800 032 3240
(Mon-Fri: 08:00-16:00)

Trafford
01772 66 00 11
(Mon-Fri: 08:00-18:00)

Wigan
0300 7070 737
(Mon-Fri: 08:00-15:00) *Mon-Fri: 08:00-16:00 from 1 April 2025

The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. You will need to have your NHS number to hand when making a booking which is available from your GP or clinic. Please make the call taker aware of your mobility and any additional needs you may have so the right type of transport is provided for you so that your journey is as safe and comfortable as possible.