(last updated December 2022)
The trust is upgrading its Electronic Patient Record (EPR), also known as OneResponse. The system gives hospitals and our referral partners access to view a record of the care and treatment a patient has received from NWAS.
The upgraded version of the OneResponse software provides a system that acts and feels like an app to the user but is hosted on a website. This will enable system upgrades to take place without the need for system downtime or partner IT resource being required to reinstall the app.
The PWA for hospitals/stakeholders needs to be implemented ahead of upgrades to the ambulance EPR.
Following implementation, it’s important that all previous versions of the EPR management software are uninstalled as further clinical updates to the ambulance EPR will not be viewable if the hospitals haven’t upgraded to the PWA.
Live testing has now been completed, and we are now at the stage where the PWA can be installed.
The OneResponse Management PWA is the PWA version of the original OneResponse desktop app. The majority of the core functionality of the original desktop application remains unchanged. Please note that if a change to a function is not specified within the guide, assume it is the same as it was in the original desktop application.
No changes to passwords or user IDs will be required. The user will not experience any significant changes to the look and feel of the application.
The URL is below and needs to be distributed to your IT departments, ensuring each location using EPR within your Trust is captured. The legacy application will continue to work but will become unsupported by the end of 2022 and clinical risk will also be introduced if the legacy software is not replaced with the new URL.
URL for PWA – https://nwas-pwa.nwas-prd-oneresponse.co.uk
The PWA and the Authentication ‘Pop-Up’ must be authorised in your security systems, also pop
ups must be enabled in the browser for end user authentication.
Authentication PopUp: uk1pdappgway.uksouth.cloudapp.azure.com (IP : 22.214.171.124)
For any questions, concerns or advice, please email Frontline.Digital@nwas.nhs.uk
We have a number of resources available to support you with installation:
Below are additional tutorial videos, which are based on the previous version of OneResponse. Although very similar, there are a number of cosmetic changes and additional features with the new OneResponse (see user guide above) but these videos will be of assistance until we have updated versions:
We would like to thank you for your support in enabling this upgrade, if there are any queries or concerns, please contact Frontline.Digital@nwas.nhs.uk.
In addition to the PWA, the long-term plan is to have full system integration and this work is underway through a joint development between NWAS, NHSEI and ICS partners.
This project is called the Pan Regional Information Sharing Mechanism (PRISM) and will create the ability to exchange NWAS records with the regional Shared Care Record Systems allowing trusts to access those records.
PRISM will provide a common standard for the exchange of data for all trusts and with local development integration to local systems where structured data will be shared. PRISM will also enable NWAS access to the wider health records of our patients, improving patient care and ensuring the best decisions are made about where the patient should be treated.
You will find the previously uploaded protected EPR documentation here.
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