(last updated August 2022)

The trust is upgrading its Electronic Patient Record (EPR), also known as One Response, which was implemented last year. The system gives hospitals and our referral partners access to view a record of the care and treatment a patient has received from NWAS.

After feedback from our stakeholders, we have developed a progressive web application (PWA) which mitigates previously raised concerns about downloading the application.

The upgraded version of the One Response software provides a system that acts and feels like an app to the user but is hosted on a website. This will enable system upgrades to take place without the need for system downtime or partner IT resource being required to reinstall the app.

The PWA for hospitals/stakeholders is being implemented ahead of upgrades to the ambulance EPR.

When implemented, it’s important that all previous versions of the EPR management software are uninstalled as further clinical updates to the ambulance EPR will not be viewable if the hospitals haven’t upgraded to the PWA.

We are working testing the One Response and with collaboration, upgrades to sites throughout the North West are envisaged to be completed by the autumn.

Representatives from NWAS will be in touch with key contacts at hospitals and other receiving locations.  To be sure that further engagement takes place with the correct people, please provide the contact details for relevant people, such as a Clinical Lead and an ICT Lead to Frontline.Digital@nwas.nhs.uk.

Improvements

The progressive web application is just one of the improvements we are making. The long-term plan is to have full system integration and this work is underway through a joint development between NWAS, NHSEI and ICS partners.

This project is called the Pan Regional Information Sharing Mechanism (PRISM) and will create the ability to exchange NWAS records with the regional Shared Care Record Systems allowing trusts to access those records.

PRISM will  provide a common standard for the exchange of data for all trusts and with local development  integration to local systems where structured data will be shared. PRISM will also enable NWAS access to the wider health records of our patients, improving patient care and ensuring the best decisions are made about where the patient should be treated.

You will find the previously uploaded protected EPR documentation here.

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